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I remember the days when we filled paper forms with questions, designed attractive comment boxes and rushed after customers around the store in order to convince them to leave a piece of feedback on the products or services we offer.

Back then, I was the head of Starbucks Coffee in Turkey. We were just starting here and wanted to grow fast...

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Öne Çıkanlar

Were you happy with your experience at Sabiha Gokcen Airport? We are listening.

December 14, 2016

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